Cindy vs Weave
Built for new leads, not patient records

Weave is a phone, texting and payments platform for healthcare practices; Cindy is built to answer, qualify and book new leads and trace them to their ad channel.

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At a glance

AI voice receptionistYesAdd-on

AI replies to texts, DMs and commentsYesPartial

Lead qualifyingYesNo

Lead routingYesNo

Online booking and team calendarsYesAdd-on

Ad and lead-source attributionYesNo

Weave suits dental, medical, optometry and veterinary practices that need HIPAA-ready phones, reminders and payments tied to their practice software. Cindy suits businesses focused on winning new consults and bookings from ads, calls and social messages.

Choose Cindy if…

New-lead consults from Instagram, Facebook and ads are your growth engine.
You want leads qualified and routed to a salesperson automatically.
You want booked consults and cost per lead by channel.

Choose Weave if…

You need a signed BAA and HIPAA-ready tools for patient communication.
You want phones and reminders synced with your practice management system.
You need desk phones, recall texts and patient payments from one vendor.

Side by side

Feature comparison

FeatureCindyWeave

AI voice receptionistYesAdd-onWeave AI Receptionist, early access; price not listed

AI replies to texts, DMs and commentsYesPartialAI text replies; DMs and comments not listed

Lead qualifyingYesNoNot listed on their site

Lead routingYesMost available or priority queue; best-fit routing coming soonNo

Online booking and team calendarsYesAdd-onOnline scheduling in the $149/mo Coordinate bundle

Ad and lead-source attributionYesNoNot listed on their site

Call recording and coachingYesPartialCall Intelligence analyzes calls; rep scorecards not listed

Unified inboxYesPartialCalls and texts; social DMs not listed

CRM, pipeline and workflowsYesNoWeave relies on your practice management system

Reputation and review requestsPartialMonitoring preview, no review requestsAdd-onReviews in $149/mo Attract bundle

Websites and landing pagesYesNo

Estimates, invoices and paymentsYesPartialText to pay and payments; estimates not listed

Field-service dispatchingComing soonIn developmentNo

HIPAA support with a BAANoYesCindy is not HIPAA compliant yet

Based on public information checked 2026-10-09. Features change; check Weave's site for the latest. Logos belong to their owners.

Pricing

What it costs.

WeaveBase plan from $199/mo; Coordinate and Attract bundles $149/mo each

AI Receptionist pricing isn't listed, and Weave says no long-term contract is required.

Source: Weave pricing · checked 2026-10-09

CindyOne price

Everything on this site in one plan. Pricing is announced at launch. Book a demo to see it first.

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Switching

Moving from Weave.

Keep Weave for patients

Keep Weave for existing-patient phones and reminders, and use Cindy for new marketing leads and consults.

Give each channel a number

Every lead source gets its own phone number and booking link, so you see which ads book consults.

Set your rules

Add your services, service area and qualifying reasons, and Cindy starts on the next inquiry.

Questions

Is Cindy HIPAA compliant?

Cindy is not HIPAA compliant yet. We're working toward HIPAA compliance and SOC 2 Type II. Until then, don't use Cindy to store or send protected health information (diagnoses, treatment details, insurance information).

What can a practice use Cindy for?

Booking, inquiries, consults and marketing leads. Weave remains the better fit for patient records and reminders tied to your practice software.

Is Weave's AI Receptionist available?

Weave's plans page lists it as early access with no published price.

What does Cindy cost?

One price, announced at launch. Book a demo to see pricing.