CindyThe med spa AI receptionist
that lives in your DMs.
Cindy replies to Instagram, Facebook, text and calls in seconds, shares your pricing, and books the consult.
Example conversation · Lumen Aesthetics
Where jobs slip away.
DMs pile up after a post
A good reel brings fifty "how much?" messages. Your front desk is checking in clients, so they wait.
Price shoppers vanish
Someone asks about filler pricing at 10 PM. By the time you reply, they've booked across town.
Promos you can't track
You ran a holiday special on Instagram and Facebook. You still don't know which one filled the book.
Five jobs, tuned for med spas.
Answers calls
Takes your line 24/7 in a voice that fits your brand and shares your treatment pricing when asked.
Replies to messages
Replies to Instagram and Facebook DMs and comments in seconds, then checks back if they go quiet.
Qualifies leads
Checks the treatment, location and timeline, and leaves unclear leads Unqualified with a note.
Routes leads
Sends injectable leads to your injectors and laser leads to your laser tech, inside their hours.
Books appointments
Books consults and treatments onto each provider's calendar with buffers between rooms.
Each job has a switch
Turn any job off and it comes back to you. Nothing else changes.
See everything Cindy does →What a missed lead is worth.
Typical ranges. Use the calculator below with your own numbers.
Before the holidays and before summer
Clients want to look their best for holiday parties and swimsuit season. Cindy replies to every promo DM in seconds and books consults while the post is still hot.
Ad tracking
Instagram and Facebook each get their own booking link, so you see which promo filled the book.
Workflows
When someone comments "price" on a reel, Cindy replies and moves them into a DM to book.
What are unanswered leads
costing you?
Missed calls and unanswered messages. Cindy answers both.
Estimate only: leads a day × 365 × close rate × job value. Assumes Cindy wins back 80%.
Questions
Is Cindy HIPAA compliant?
Cindy is not HIPAA compliant yet. We're working toward HIPAA compliance and SOC 2 Type II. Until then, don't use Cindy to store or send protected health information like diagnoses, treatment details or insurance information.
What should Cindy handle, then?
Booking, pricing questions, consults and marketing leads. Medical history and treatment notes stay in your clinical system.
Can she match our brand's tone?
Yes. Choose from four voices, write a custom greeting, and use the Med Spa edition's look and tone.
Can she reply to comments on our posts?
Yes. Workflows reply to Instagram and Facebook comments and move people into a conversation.
How much does Cindy cost?
Pricing isn't public yet. Book a demo to see pricing.
